McAfee Mobile Security for Carriers

McAfee Mobile Security for Carriers Overview:

Assess global risks, Protect your network, devices, applications and content and Recover from attacks. McAfee Mobile enables device, network, application and content protection to secure your business today and maintain customer trust, maximize productivity and safeguard user experience into the future.

Description:

Assess - where Mobile Operator Security Risk Management starts
McAfee Mobile Risk Assessment enables mobile network operators to undertake proactive measures to stay in control of mobile threat developments. Laying the foundation for our industry-leading, three staged approach - ASSESS is where McAfee Mobile Operator care starts. To help you assess and manage your mobile security risks we follow a simple and easy-to understand methodology:

• Monitor and verify mobile security threats globally
• Share relevant threats with customers promptly and personally
• Assess customer risks by analyzing and testing with a specific device portfolio
• Thorough and prompt analysis of malware samples submitted by customers

Protect - Devices, Network, Application and Content
Driven by further platform consolidation, connectivity, bandwidth and impressive new device capabilities, the mobile environment is increasingly becoming a target for malicious attacks. Effective protection of mobile networks, devices and mobile applications & content is crucial to not only secure today's business, but also to maintain customer trust, maximize productivity and safeguard the user experience for the future. McAfee ensures mobile operators' security by protecting at the mobile device level, the network gateway level and the mobile application & content level in a coordinated way.

Recover
Mobile viruses, worms, trojans, for-profit malware and spyware for mobile devices are a reality today. Mobile users have high expectations regarding the quality and safety of mobile services. McAfee Mobile RECOVER can help mobile operators meet challenge customer satisfaction and keep devices functional by offering phone recovery tools tailored to a specific environment and situation. With six years experience in mobile security, our global research lab McAfee Avert and our security experts can assist you in disinfecting your customers' phones. In emergency situations, you will have access to the qualified external resources you need to get your customers' most critical assets back up and running as fast as possible. Subscribers will pay more for secure mobile networking; they will also increase their network use; it's a winning proposition: more network utility for them and more revenue for you.

Benefits and Features:

McAfee Mobile Assess:

Mobile vulnerabilities and malicious attacks are an increasing threat to mobile networks and devices. And, as in the fixed-line world, these threats are developing fast. McAfee® Mobile Assess provides up-to-date global mobile threat information, placed in the context of a mobile operator environment, so that you can understand what the current threats are and the specific risks they pose to your business. Our dynamic mobile risk assessment solution lays the foundation for a program to address current and future security needs.

With more than 3 billion global mobile subscribers¹ and handset shipments close to 1 billion² devices in 2006, mobile communication services are expanding globally and with increasingly diverse functionality. Driven by further platform consolidation, increased connectivity, and impressive new device capabilities such as memory capacity or multi-media support, the mobile environment is increasingly becoming a target for malicious attacks. Lack of consumer awareness, extensive usage, the sensitivity of stored data, and huge industry revenues will continue to entice those with malicious intent.

1 Informa Telecoms & Media, November 2007
2 Gartner, November 2006

Professional Risk Assessment for Mobile Network OperatorsVirus

Assess addresses operator challenges
As we see a shift from mere vandalism to sophisticated and increasingly socially engineered malware with profit-making intent, network operators are responding by treating security as part of their critical infrastructure. ASSESS has been designed to address the security challenges that a mobile network operator faces today, providing:

• Relevant up-to-date information from the leader in mobile security
• The right level of protection available, when you need it
• Credible and trusted information for media and external relations management

Assess methodology
To help you assess and manage your mobile security risks we follow a simple and easy-to-understand methodology:

1. Monitor and verify mobile security threats globally.
2. Share relevant threats with customers promptly and personally.
3. Assess customer risks by analyzing and testing with a specific device portfolio.
4. Thorough and prompt analysis of malware samples submitted by customers.

Assess where operator care starts
McAfee Mobile Risk Assessment enables mobile network operators to undertake proactive measures to stay in control of mobile threat developments. Laying the foundation for our industry-leading, three-staged approach, Assess is where McAfee Mobile Operator Care starts.

Assess Offerings

Standard Global Threat Information Package
Keeping up-to-date with complex, global security threats is very time consuming. Extensive knowledge, years of experience, and laboratory testing are needed to identify serious threats at an early stage, distinguish them from unsubstantiated claims, and draw the right conclusions. Therefore, the Standard Global Threat Information Package includes:

• A monthly executive summary of the most important mobile security trends
• A monthly, detailed global threat report
• Detailed descriptions of new malware identified

Personal Global Threat Information and Alerting Package
With all the elements of the Standard Package, this package also entitles you to interact with global, world-class, experienced researchers on a one-to-one basis. And a personalized alerting process will enable a fast response time when new threats emerge. The package includes:

• The Standard Global Threat Information Package
• A monthly Q and A session with world-class, experienced experts
• A dedicated email address to submit specific questions 24/7
• A description of new malware types as they appear
• A threat alert process via email, phone call, and SMS for emergencies

Dynamic Device Risk Assessment Package
As global threats and vulnerabilities usually vary between devices, we offer a dynamic device risk assessment for your full device portfolio. Our team of experienced researchers and our testing labs will be available to you, offering services such as confidential analysis of suspicious software samples collected in your network. This package includes the Personal Global Threat Information and Alerting Package, plus:

• Prompt testing of new malware on operator-specific device portfolio in McAfee labs
• Emergency analysis and testing of customer-submitted malware samples
• Detailed explanation of device vulnerabilities
• Assistance in forensic analysis of malware, including its source

Risk Map

McAfee Mobile Protect:

Network vulnerabilities, mobile malware, inappropriate content, and unsolicited messaging represent a significant threat to mobile operators’ businesses. McAfee® Mobile PROTECT offers effective solutions based on proven technology to secure today’s mobile environment and protect future services and revenues.

With more than 3 billion global mobile subscribers¹ and handset shipments close to 1 billion² devices in 2006, mobile services are expanding globally and with increasingly diverse functionality. Driven by further platform consolidation, connectivity and bandwidth, and impressive new device capabilities, the mobile environment is increasingly becoming a target for malicious attacks. Effective protection of mobile networks, devices, and mobile applications and content is crucial, not only to secure today’s business, but also to maintain customer trust, maximize productivity, and safeguard the user’s future experience. McAfee ensures mobile operators’ security by protecting, in a coordinated way, at the mobile device level, the network gateway level, and the mobile application and content level.

1 Informa Telecoms & Media, November 2007
2 Gartner, November 2006

Effective Protection for Mobile Networks, Devices, and Content

Prptect mobile devices
Fast device release cycles, vulnerable technical architectures known from the PC world, increased connectivity options, inexperienced users, and the need for more personalization options have made mobile phones easy prey. We are already seeing a wide range of threats, including mobile viruses, worms, Trojans, for-profit malware, and SMiShing. McAfee secures mobile handsets in the best possible way, with a fully integrated, out-of-the-box technology that has been proven already on more than 35 million devices.

Protect applications and content
The increasing variety of mobile applications and content promoted and distributed through mobile operator channels is crucial to maximizing annual return per user (ARPU). An operator’s reputation and customer trust are at risk if malware slips into mobile applications or content associated with the operator brand. A safe mobile user experience must therefore be a top priority. Our McAfee OK solution for network operators assures the integrity and quality of mobile applications and content delivered to the customer.

Protect mobile network gateways
At the network level, it is essential to control the impact of potential outbreaks at the gateway. Experience has shown that mobile malware can spread quickly, infecting large numbers of devices in a very short time. The trend towards cross-platform viruses, criminal-motivated for-profit malware, and the success of feature-rich handsets poses a serious risk, with consequences difficult to predict. The McAfee Stop-Spreading Solution addresses this issue by placing proven content-screening technology at the gateway level.

Protect Offerings

Application and content-screening package, McAfee OK
This package assures the safety of mobile applications and content that is offered and signed by operators or provided through operator channels. Our mobile application and content-screening package, based on our ”Symbian–signed” solution, enables operators to give their customers confidence in the source and stability of the applications and content they choose and use. The package includes:

• Mobile application and content-screening server
• Remote threat intelligence updates
• McAfee Gold Technical Support

Smart content-screening package for devices
The wide variety of ways to receive malicious, inappropriate, or unsolicited content—e.g., via MMS, SMS, Bluetooth, WAP, PC Synch, P2P—demands robust security on the handset itself. McAfee Mobile PROTECT offers a smart content-screening solution which is already integrated into more than 35 million devices, spanning several current device platforms.

The package is delivered as an easy-to-integrate software development kit that includes:

• OMA-compliant, smart content-screening engine optimized for mobile phones
• Flexible screening options for optimal security, performance, and cost
• Full documentation, including a platform-abstraction application programming interface (API) specification
• McAfee Active Content Security Agent API specification Services and support include:
  • Remote, continuous, and incremental over-the-air threat intelligence updates via HTTP
  • A flexible server-hosting concept
  • Cryptographic package signatures
  • Adaptable security configurations
  • McAfee Gold Technical Support

As an option, an integrated firewall engine optimized for mobile devices can be added.

Stop-Spreading package for gateways
McAfee Mobile Protect offers a Stop-Spreading solution for network gateways, which blocks known and unknown malware and allows processing to stop further contamination, avoid incorrect billing, and alert customer care systems to clean devices of potentially unaware senders of malware. The package includes:

• Malware proliferation-prevention engine optimized for gateways
• Transparent screening of HTTP, WAP, MMS, POP, and SMTP protocols
• Remote and continuous threat intelligence updates
• McAfee Gold Technical Support

 

McAfee Mobile Recover:

Today’s multi-talented mobile devices interact via many connection points. Bluetooth, SMS, MMS, WLAN, GPRS, 3G, PC, and email are all used to some extent by over 3 billion global mobile subscribers.¹ With an increasing amount of malicious content targeting mobile devices, unprotected handsets can rapidly become infected. McAfee® Mobile RECOVER cleans devices remotely and will get your subscribers back online fast.

Today, malicious content that targets mobile devices is a reality. We have already seen mobile viruses, worms, Trojans, for-profit malware, and spyware in the mobile domain. Customers, in particular those with contracts, have high expectations of the quality and safety of mobile services. So it is only natural that they turn towards the operator to fix device-, billing-, or service-related problems. In order to maintain customer satisfaction and keep devices functional to generate airtime or data traffic, operators have a vested interest in quickly and efficiently disinfecting handsets and restoring services. Unlike the PC world, where the consumer bears the responsibility for protection, mobile operators must carry most of the charges for malware-infected mobile devices.

1 Informa Telecoms & Media, November 2007

Fast Remote Device Cleaning and Recovery from Attacks

McAfee Mobile RECOVER can help mobile operators meet this challenge by offering specific phone recovery tools, tailored to their environment and situation. With six years’ experience in mobile security, our global research lab, McAfee Avert® Labs, and a team of security experts, we are well placed to assist you in disinfecting your customers’ phones. When there’s an emergency, you need access to qualified external resources in order to get your customers’ most critical assets back up and running as fast as possible.

McAfee Mobile RECOVER solutions proactively prepare you for a potential outbreak. Our Phone Recovery Packages guarantee access to critical technical resources, such as tools for remote device cleaning and a proven communication platform for subscribers and media.

Recover methodology

1. Plan for recovery before it happens.
2. Shorten recovery and downtime with case-specific cleaning processes and tools.

Recover Offerings

Standard Phone Recovery Tools
The Standard Phone Recovery Tools have been developed and tested to clean malware from mobile devices quickly. They are developed for standard mobile handsets and known malware. The setup of an English-language, mobile-optimized web site for easy customer download of the Recovery Tools is also included.

Personal Phone Recovery Service
Subscribing to the Personal Phone Recovery Service shortens recovery times further by customizing the Standard Phone Recovery Tools and enriching them with useful service elements such as emergency delivery and recovery process planning.

The service includes:

• Standard Phone Recovery Tools for mobile devices
• Customized Phone Recovery Tools for specific devices and specific customer contexts
• Setup and update of a customized mobile web site for easy customer downloads
• Assistance in planning and managing the recovery process
• An emergency process for very fast reaction times and minimal damage
• McAfee Gold Technical Support

Documentation:

Download the McAfee Mobile Assess Datasheet (PDF).

Download the McAfee Mobile Protect Datasheet (PDF).

Download the McAfee Mobile Recover Datasheet (PDF).